Operations AI
Multi-Agent System for Local Business
Orchestrating a team of AI agents to handle bookings, answer calls, and resolve FAQs 24/7 for high-volume local service businesses.
The Challenge
Local businesses in the US were losing significant revenue due to missed calls during busy hours and conflicting scheduling needs. Human staff were overwhelmed by repetitive FAQ calls, leaving little time for high-value face-to-face customer service.
The Solution
We deployed a synchronized Multi-Agent System where specialized voice and chat agents handle all inbound inquiries. They autonomously manage the calendar, answer complex service questions, and book appointments in real-time without human intervention.
Tech Stack
AirtableTwilioGPT-5Google Calendar
Key Results
0%
Missed Calls
+40%
Bookings
24/7
Availability